You hear it a lot in the business world, or at least you hope to, that your reputation precedes you. Especially in the highly connected, fast paced world of high speed internet and wide spread social media usage, it is easier than ever for your virtual reputation to reach farther and faster than you can control or even anticipate. This means that we have to be more mindful than we may have considered as we build our brand, to ensure that we are building it on the right foundation. As the word gets around about your brand, you are going to want to do everything within your power to have more positive points being spoken about you, possibly planting those preliminary seeds in your favor.

You want those positive seeds to be sewn throughout, because it is through your solid reputation that you will be able to build trust in your brand. A trust that can help to carry your business to the very forefront of the populated landscape you are hoping to thrive in. A trust that can also provide secure and solid anchors for the overall sustainability of your branded business, providing a longevity that could possibly outlast the dreamed potential of your company. But how do you get to there from here? Well that takes a bit of dedicated effort on your part, and below is a discussion of some various ways that you can improve your chances of landing this lasting plot on the professional landscape where you hang your hat.
Go through the advice and see how many of these seeds you could plant for your brand. Then once you have the structures and support in place, just add water so to speak, and watch them grow. Water is the effort in this analogy. You got that right? Well, if you didn’t, now you know. The effort is important, for in this current economic climate, we often cannot afford to passively approach this issue and hope that our business grows on its own. We have to take the reigns and steer it through the terrain ahead to garner that brand longevity and trust. Here are a few ways you can do that:
Be Sure you Have a Relatable Logo
As has been previously discussed on the blog here before in Hilde’s post back in July, Logo vs. Brand – Definition And Tips, which if you haven’t read is worth a look, your logo is not the same as your brand. So one of the first things that you can do to build trust is have a relatable logo attached to your business. You want something that is going to connect with the viewer so as to have your logo leave what will hopefully be a lasting impression in their mind. If your logo does not register a connection of any kind, then it is less likely to stick, and will therefore more often than not simply fade from memory.
Know Your Audience
One major way to ensure that your logo will have that connection with your audience, is to actually have researched and know just who you are dealing with in terms of the people you are trying to reach. Is this an international business that needs to have universal mass appeal, or is it more of a smaller niche focused business venture with a much more refined crowd and narrower field of approach? You need to be aware of who you are reaching out to, in order to know the best ways to actually connect. This way you are not just destined to be forever blindly scrambling in the emptiness for somewhere for your reach to land.

Once you have your core audience identified, then you can move forward on finding the right logo to fit the focus you require. Now whether you are designing the logo yourself or having it designed for you, you need to be sure that you still know your audience and the ways you wish to approach them. It is after all your responsibility to make sure the connection happens and is fostered correctly, so even if you do not think you need this for choosing the right logo, you will as you attempt to establish your brand. So you might as well get to know them from the beginning. This way, you have more insight as to what will relate to your audience and what will not as you decide on a logo that will for some effectively be your business’ first impression.
Remember the Power of Color
As with any design project, you do not want add any unnecessary limitations on yourself when going for a relatable logo given that your audience may have already limited those options enough as it is. Abstract imaging can still be implemented in a flawless way, without completely losing that familiar factor that will connect with your audience. That is where your choice of color can come in handy to help maintain that important connectivity with the masses. Freelance Logo has posted a helpful post along these lines in the past, with Hilde’s post Colors In Logo Design – Basic Tips, and it is important to bare in mind.

Color association is a key element in design, and with your logo it may the way you opt for making that connection with the viewer. Rather than relying on the image to make the impression for your logo, you can find associative colors to convey the brunt of the brand’s purpose. Again, however you choose to go about making the connection, it is near vital for your company’s ability to thrive in the open market that your audience be able to relate to your business, and color association is a great way to help instill comfort and familiarity through your logo. Something your brand will appreciate in the long run.
Be Consistent
When you are on a quest to build trust in your brand, one of the main additions to your arsenal that will always play in your favor is consistency. Remember that you are building a reputation for your business, and what better element to have on your side than a consistent performance of excellence. You need to find your mission, embrace it, and charge confidently forward maintaining as focused a path as possible varying from this mission as few times as possible. It’s fine to grow into your role in the beginning, taking time to let this settling into your niche occur somewhat organically as you begin to respond to your audience and more. But the more consistently you maintain your path without deviation, the more people will trust that you are determined and prepared.
Always Deliver
Now in this realm of consistency one thing to remember is that reliability is not necessarily synonymous with constancy. You can just as easily be consistent in failure as you can in success, so being consistent in the right way is also something you want to look after. One way to achieve this positive equilibrium for your branded business is to always, always deliver on your promises and projects. Over-deliver if you must, just be sure that you do not let the proverbial ball drop on your side of the project fence or the repercussions could be farther reaching than you might think. And certainly farther than you would prefer.

Keep in contact with your clients and be sure that you put forth every effort to maintain your lead, far ahead of the game so that you do not fall behind. Therein lies the recipe for chaotic decline into the depths of potential client and project loss. Be sure that you do not go into the project promising more than you know that you can reasonably deliver on also. It is always better to over-deliver on a project than it is to under-deliver for sure. You are wanting to build trust, not instilling the sense in your clients that their trust would be better placed elsewhere. So not only should you strive for consistent achievement, but you always address and deal with any and all failures that fall on you.
Respect the Deadline
Another way to remain consistently ahead of the game, is to always respect each and every project deadline, either self or client imposed. Though many in the design and development community have attested time and again to the fact that they are constantly negligent when it comes to the clients deadlines to no detriment whatsoever, this screams of an unprofessional and unorganized business. And though they maintain that they are able to keep their client base firm, even with these deadline disappointments in their track record, you can bet that some of their clientele are shopping around for more reliable businesses.

No matter how you may perceive them, deadlines are not useless, they are in place to allow the clients to be able to plan for the project to be done. Your clients have a timetable that they are working with, and usually altering said timetable can have costly consequences. So we need to respect that, and not treat the deadlines with this blatant disregard. It basically translates as a lack of respect overall, not just for the project deadlines in place. Doing so with consistency will do wonders to help with the trust that you are building for your brand, not to mention with its stability. Meeting deadlines with regularity also assists in keeping your work calendar progressing rather than stagnating.
Be Social
Now another major way that you can assist the trust being instilled in your brand from your clients and the community in which you are operating, is to be social. The internet has added a social aspect to nearly every professional arena, and successfully navigating this expansive media market really gives your branded business a leg up in the trust building department. These are social times, and like it or not, more and more businesses are finding the need to take their company into the various social media markets to gain consumer trust and accessibility to their audience that they previously have not had. There are some things to keep in mind as you get social, however.
Remember You Get Out What You Put In
Just like so many aspects of your social life, all that you can expect to get out of the experience is what you put into to it. Social media does closely follow this same rule of thumb, and when you venture down this path with your business, be sure that you know what you are committing to. Because it is a commitment, and the sooner you realize this, the sooner you can correctly set your brand’s bearings for smoother sailing. Social media sailing that actually yields some benefit for your business, always remembering that this is a system of give and take.

Returning to the seed metaphor, you cannot expect to not have to exert any effort to sustain the growth of the plant as it grows. It is never as simple as burying the seed under the dirt and walking away, and the same is true of the social media outreach for your company. This requires constant care and attention in order to make and strengthen your brand’s ties within the active online community, and the more you work at it the more it will work with you. From others in the market sharing tips and advice on how to advance your own enterprises, to potential and actual clients who are looking to increase their access to your brand, being efficiently social is a dynamic way to keep your business growing and ahead of the curve.
Remember to Share and Interact
Another important thing to keep in mind as you take on this social challenge is that you have to both share and interact, it is not just one or the other. You need to actively partake in both avenues in order to make the most of these online social engagements. This is not just about dropping in here and there to assist with the moving of facts and figures along this off-ramp of the information superhighway. This is about building trust and relationships for your business, and sharing links is not the way to guarantee that will happen in these networks. You have to connect with people.

The social interaction element is key to a sustainable trust for your brand as your online audience is granted an extended access to the behind the scenes of the business. Being able to assign a virtual face and personality to your brand is not only appreciated by most who populate the online forums, but when it comes to building trust in your brand, it is a near bankable commodity these days. As long as you are willing to dive in to this somewhat vulnerable position and open the floodgates in both directions, then these social media networks can highly increase your visibility and longevity in your professional market.
Mind your Marketing
Another consideration that must be made as you seek to build trust for your brand, is that your business needs to be marketed. Not just marketed, but marketed well. The internet has opened so many avenues for marketing your brand, that you would be denying your company so much access for growth by not harnessing the full force of this marketing tool. From websites to blogs to social media and more, the internet has a connected audience that is just eager for content, and if you can set yourself up to fill that need for them on a regular basis, then the online masses will respond with dedicated appreciation. Soon your brand could potentially become a daily go-to stop in people’s online lives. That is, if you do things right.
Contests & Giveaways
Like with social media, there are some give and takes in this marketing arena, but nothing that should come as too big a shock for someone building a brand. One of those gives, is that you can host giveaways and contests from your website to generate some buzz around your brand, and to help solidify your reputation with your online audience as a trusted source giving back to the community. This kind of outreach into the virtual collective to collaborate with others and together bring the users the opportunity to benefit from following your business is typically proven to generate a healthy amount of traffic for your site.

Though it is important to realize, this is not a sure fire recipe for successful throngs of loyal followers, it does get the ball rolling steadily in that direction for sure. Whether you opt to hold contests for goods or services from within the niche in which you operate, or giveaway resources or goods for a limited time or as a regular part of your operation, turn to your social media networks to help get the word out about your online goings-ons. Collaborate with others in your online circle to present these events and your brand will begin to be seen as a trusted partner in the community also. Possibly extending both your reputation and reach into previously untapped audiences.
Don’t Sell Yourself Short
Now as mentioned, the internet provides so many various outlets for giving your audience access to your business and you want to take advantage of as many of them as you can reasonably manage, but remember you do not want to sell yourself short. This can mean many things actually. From not letting some of these accessible avenues pass you by because you do not understand them, to only going into them halfhearted there are several opportunities to let the balls drop and not meet the full potential you have for your business via these marketing routes. You have to meet this challenge with as much dedication and determination as you have in getting your business put together.

This is not the time to let your initiative take a nose dive, because you will certainly come up short. Instead tap into that confidence that got you where you are at today, because you are still going to need it, especially in this open market. And by open, I mean exposed. With this access and this marketing approach, you have to remember that your company is not the only thing that you have to sell to the audience. You have to sell yourself too. The face behind the business can often times be just as important as the business itself, with regards to building brand trust. So as you take on these new marketing paths, tread cautiously. Find ways to be edgy and engaging without crossing the line and becoming offensive. You have to sell yourself and your business respectfully to get respected and gain that trust.
Be Patient
Another lesson that you need to learn as you set out on this journey for brand longevity and trust, even though the internet is a remarkable space of inter-connectivity, and though you may tap into the heart of it, this is still a process. And processes take time. Just as Rome wasn’t built in a day, neither will your virtual empire be. You are in this for the long haul supposedly, so playing a bit of the long game in the beginning should not be much of a problem. If brand longevity is your ultimate goal, then you should expect that you will have to give this process time to flourish.
Don’t Be Discouraged By a Slow Start
One thing that could potentially push against your patience in the beginning is that slow climb to visibility that so many often face when they first take their brand to the web. Especially as most online professional markets are growing by leaps and bounds as more and more flock to the interwebs to set up their plot in this virtual environment, gaining visibility is not always the easiest thing to garner. This may be a bit discouraging, but you must not let it dissuade you or impede on your determination. Building a trusted following takes time, and getting things going is not always just going to take off.

That is one unfortunate misconception that a lot of people bring into the online landscape with them wen they come. Like the gold rush stories from the old days, people have come filing to the web looking to launch a golden idea that is unlike anything the internet has seen and make their fortunes. But given the vastness of the internet and the sheer number of brands out there, most of us, do not have that idea. So we have to settle for a slow start. Be patient and dig ourselves in, prepared to wait out the slow roll towards something greater. That is just the way things tend to play out in these saturated markets, it is not indicative that your brand is not going to make it.
Allow For Organic Growth
Another element to play into your patience and not getting discouraged is the mindset of allowing for organic growth of your brand via the web. Which may seem like it contradicts what was said in the beginning of the post about playing a passive role, but that is not what is meant here. What this essentially means is that you need to be active and at times like discussed interactive, but you need to let the growth happen naturally without you trying desperately to force it. It may be tempting in the face of uncertain times and uninspiring growth to begin over-engaging your audience, or any number of other things you might do that would easily cross the line of comfort and decorum. Or worse, you might set yourself up in a place where you are unknowingly committing to always being that engaged with your audience. Even when you no longer have time.

It is all about striking a comfortable balance both for you and your audience. Once you have that balance, your audience will find you patiently waiting for them. You will at times see spikes in your growth, and while this may demonstrate trends from the online masses that you may want to take note of, be leery of altering your mission to chase after these trends, for that can often be a recipe for having your growth slow, and even possibly decline. Hold to your course, and simply look for ways to appeal to your core, meanwhile incorporating methods for extending your reach beyond them to new, relevant places as well. Once again, allowing for things to happen more naturally than by you attempting to force them along.
That Wraps Up the Discussion On This End
That just about does it for now, from this end, but please feel free to keep the dialog and discussion going in the comment section below. You can offer your words of wisdom or even question some of those offered through out the discussion. Either way, let us know what you think helps make for a solid foundation beneath your brand that will help you attain the longevity and trust you desire for your business.


Comments
Building a brand and building a business go hand in hand. In today's transparent world, it is more important then ever to focus on building relationships and gaining trust before approaching to make a sale. Your brand is at the forefront; presentation and trust is crucial.
Sep, 03, 2010 at 02:17 am
Thanks for the insightful and oh, so true comments Joanna! It does help so much to have those bridges in place before crossing them for sale purposes.
Sep, 03, 2010 at 09:36 pm
Great article - just what I need to think about at the moment (quick tip - your reputation PRECEEDS you, not proceeds - preceeds means "goes before")
Sep, 03, 2010 at 10:18 pm
Great article. One little thing I can't get past, shouldn't it be: Your Reputation "Precedes" you? Precede means "to come before." Proceed means "to go forward."
Sep, 03, 2010 at 10:38 pm
Thanks for the comments. You are totally right, that's so a mistake of my tired mind. I guess once I had made the mind slip once, my brain just ran with it. lol. Much appreciated! ;)
Sep, 04, 2010 at 06:09 am
Still really appreciate the article, and thanks for writing it, and sharing it!!!
Sep, 09, 2010 at 07:35 am
There is a lot of great tips and information in this article! Thank you for the quality work!
Jan, 16, 2011 at 06:53 pm